Facility Manager – Residential Properties

The Organization – Committed to Serving Seniors and Families

Kiwanis North Shore Housing Society provides and operates non-profit, residential accommodations. With a 75-year history of service on the North Shore, Kiwanis is now the primary provider of below market independent seniors’ rental housing in both North and West Vancouver. We currently serve independent senior citizens of low or moderate income with below market rental housing. We own and operate 634 apartments in 7 buildings in West and North Vancouver and have a new building with additional 106 units under construction in Lynn Valley.

At Kiwanis, we believe that a diversity of people builds a vibrant, healthy, and safe community where residents are proud to live. If you are passionate about providing affordable, secure, and inclusive housing, we invite you to join our team. You will become part of a collaborative workplace where you can succeed and experience the satisfaction of knowing you have helped.

Position Summary

The Facility Manager is a key member of the management team at Kiwanis. This position is responsible for maintaining the condition of our property portfolio and its effective functioning, and to coordinate all related day-to-day activities such as repairs, inspections, and planning. The Facility Manager establishes good working relationships with residents and within the Kiwanis team to support the delivery of our mission.

Key Areas of Responsibility

Staff Supervision

  • Supervise a team of Building Maintenance Workers, provide leadership, foster effective teamwork, and create a safe and productive work environment for all assigned staff.
  • Manage the recruitment, training, performance evaluation, and professional development.

Administration

  • Perform building audits, coordinate Move-ins/Move-outs with Office team and assist in developing short/long term operational requirements, improvement projects and budgets.
  • Prepare PO’s and work orders, maintain a computer-based property management system, and provide operational reports as required.

Building Maintenance and Operations

  • Manage the day-to-day operation of the entire property portfolio with the focus on maintenance, repairs, and improvements alongside with the Property Manager.
  • Sourcing, negotiating, and overseeing contracts and service providers for repairs, maintenance, cleaning, and other building-related services.
  • Oversee management of records, reports, logs, warranties, and other documents and develop and implement operational policies, procedures, and programs.
  • Respond to building emergencies as they arise.

Candidate Profile

Qualifications
  • A minimum of 5 years work experience in Facility/Property Management for residential properties and a minimum of 1-year supervisory experience.
  • Post-secondary education in building maintenance, property management, construction, engineering, or Real Estate related field.
  • Comprehensive mechanical, plumping, electrical, and/or carpentry skills.
  • Effective verbal and written communication skills in English, and good listening, interpersonal, and customer service skills.
  • Good conflict resolution, negotiating and customer service skills.
  • Good leadership, supervisory and project management skills.
  • Strong organizational, prioritization and problem-solving skills, and the ability to work with minimal supervision and under pressure with competing deadlines.
  • Good computer skills with the ability to use MS Office software and to learn specific property management and maintenance related software.
  • Familiar with the Residential Tenancy Act and Regulations.
  • This position requires travel between properties and places of business, and the Facility Manager must possess a valid BC driver’s license and have access to a reliable vehicle.

Please note that the successful applicant is subject to a satisfactory criminal record search.

Shifts/Hours

Fulltime Position – Monday to Friday – Some on-call will be required

Other Information

Kiwanis offers a competitive salary and benefit package which includes paid sick leave, extended health care, dental and vision care, Employee & Family Assistance Program, and optional Group Life Insurance. Salary range $70,000 – $80,000 commensurate with experience.

How to Apply

If you are interested in this challenge, please send your cover letter and resume to HR@kiwanisnorthshorehousing.org with the subject line “Facility Manager Position”.

Position Start Date: As soon as possible

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